Identity proof (Any One):
Aadhaar card/Passport/PAN card/Voter Id card
Aadhaar and any one of the following documents if current residence address is different from Aadhaar address:
Passport/Driving license/Phone bill, electricity
Latest other bank / credit card statement
Two recent passport-sized photograph
Salaried: Latest three month salary slip
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Below are the details for Citibank Customer Care Number which is operational 24 x 7 and applicable across India. If you are contacting for below products:
Citi Bank Credit Cards/ Citibanking/ Suvidha/ Citi Priority/ Business Preferred Customer
If you are contacting for Loan related query, you may contact the same customer care number mentioned below but number will be Operational 09:00 AM to 07:00 PM (Monday to Saturday) Only.
You may contact at 1860 210 2484 (Local call charges apply)
If you are calling from outside India: +91 22 4955 2484
Citibank Emergency Customer Care Number/Services:
Contact Citibank Emergency Customer Care Number 1800 267 2425 immediately in case of below scenarios:
Turbo points earned will never expire. Also, 1 Turbo point is equivalent to INR 1
Q1.What are the charges to avail this card?
There is no joining fee on this card. The annual fee is INR1000 which can be waived off when you spend INR30,000 in a membership year.
Q2. Is there any welcome gift?
Yes. You get a welcome bonus of 250 turbo points on your first spend on your IndianOil citi platinum card within 30 days of card issuance. The bonus points will be credited to your account within 60 days of the transaction date.
Q3. Will I get any extra points on this card?
Yes. With this card you can save more on fuel at IndianOil pumps/outlets. You get 4 turbo points on INR150 spent on fuel at authorized IndianOil outlets(1 turbo point= INR 1)
Q4. What else can I get with this card?
With this card you can get upto 71 liters of free fuel annually by redeeming turbo points at authorized IndianOil outlets plus you get 1% waiver on fuel surcharge. You can also save upto 15% on dining at participating outlets.
Q5. What is the eligibility to avail this product?
The minimum income eligibility is 6 lacs onwards annually.
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