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RBL Bank Credit Card Customer Care - Contact & Support Details

rbl bank credit card customer care

Posted By: Aditi

Last Update : Dec 10, 2025

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Credit cardholders of RBL Bank have the option to contact the bank's customer care department to address any inquiries or grievances. Please feel free to contact the bank by calling the bank number or by email. Here is the information regarding the RBL Credit Card Customer Care Number. Pick up your phone and call the RBL Bank credit card helpline numbers if you require immediate assistance:

RBL Bank Credit Card Customer Care No.

  • Toll-free number: +91 22 6232 7777

You can contact them day or night because these numbers can be reached around-the-clock.

RBL Bank Credit Card Customer Care Email Id

cardservices@rblbank.com.

Ensure that you include your credit card information and a concise description of your inquiry or concern.

RBL Bank Contact Details for Queries & Support

Category

Contact Details

Banking Queries

Phone: +91 22 6232 7777

Email: customercare@rblbank.com

Micro Finance Queries

Phone: +91 22 6232 7777

Email: customercare@rblbank.com

Credit Card Queries

RBL Bank Credit Card Helpline:

Phone: +91 22 6232 7777

Email: cardservices@rblbank.com

 

SuperCard Helpline:

Phone: +91 22 6232 7777

Email: supercardservice@rblbank.com

 

Credit Card Cancellation Request / Sales Grievance:

Email: cardcancellation@rblbank.com

API Banking Support

New User:

Email: APIBanking@rblbank.com

 

Registered Partner:

Email: partnersupport@rblbank.com

NRI Banking

Phone: +91 22 6232 7777

Email: nribanking@rblbank.com

RBL Bank 24/7 Customer Care Number

The customer care numbers for RBL Bank which are operational 24*7 is +91 22 6232 7777.

RBL Bank Credit Card Postal Address

Administrative Office

RBL Bank Ltd. Mahavir,

Shri Shahu Market Yard,

Kolhapur - 416005.

Maharashtra State, India.

Contact Number: +91 22 6232 7777

Registered Office

RBL Bank Ltd. 1st Lane,

Shahupuri, Kolhapur - 416001.

Maharashtra State, India.

Contact Number: +91 22 6232 7777

Corporate Office

RBL Bank Ltd. One World Center,

Tower 2B, 6th Floor, 841,

Senapati Bapat Marg,

Lower Parel (W),

Mumbai 400013, India.

Contact Number: +91 22 6232 7777

Helpline Numbers for Complaints:

  • Banking: +91 22 6232 7777
  • Credit Cards: +91 22 6232 7777

Contact details of the Principal Nodal Officer

Name: Mr. Vikas Nigam

Address:

RBL Bank Ltd,

Unit No. 306-311,

3rd Floor, JMD Megapolis,

Sector-48, Sohna Road,

Gurugram -122018, Haryana

Contact No: +91 22 6232 7777

Email ID: principalnodalofficer@rblbank.com

If the complaint is not resolved at the bank level within 30 days, you may approach the RBI Ombudsman.

RBL Bank Credit Card Grievance Redressal

First Level

For all first inquiries about RBL bank credit cards, please call the bank's 24-hour helpdesk at 022-6232 7777. If you are unable to contact the bank using this number, you can send an email to cardservices@rblbank.com. Aside from that, you might write to the bank and submit the letter to its corporate address in Mumbai. The official address where the letter should be sent is as follows:

RBL Bank Ltd.

One World Center, Tower 2B, 6th Floor

841, Senapati Bapat Marg,

Lower Parel (W),

Mumbai 400013. India.

It may take up to 10 days for the bank to respond to your email or post, depending on your query and the time required to resolve it. It is advised to provide the details including Full name, Account details, Address details like telephone number, e-mail ID, and address in your email or post when writing to the bank.

Second Level

If you do not receive a response within 10 days or if the response from the bank does not address your query at the initial level, you may proceed to send an email or write to the Head of Credit Card Services of the bank. You can send a mail to headcardservice@rblbank.com or post a query to the following address:

RBL Bank Ltd.

One World Center, Tower 2B, 6th Floor

841, Senapati Bapat Marg,

Lower Parel (W),

Mumbai 400013, India.

The reference number provided to you at the first level of contact must be given in the mail or post for reference and a better understanding of your query.

Third Level

A response from the Head of Card Services would be ideal. If you don't, you can contact the Nodal Officer via email or phone. You can reach the officer by telephone at 022 7143 2700 or by email at principalnodalofficercards@rblbank.com. You can send a message to the following address if either of these methods fails.

RBL Bank Ltd.

One World Center, Tower 2B, 6th Floor

841, Senapati Bapat Marg,

Lower Parel (W),

Mumbai 400013. India.

Here is the brief information regarding the customer care toll-free helplines, email assistance, and postal addresses for addressing your issues with RBL Bank. RBL Bank offers round-the-clock assistance and tailored solutions for specific questions, such as card cancellation, API banking, and non-residential banking, to ensure prompt assistance and enhance client contentment. For unresolved issues, the RBI Ombudsman can be approached. These details are sourced from the official RBL Bank website and are subject to periodic updates.

Published on Dec 12, 2024